Business Intelligence & Information Portal is a solution for distributors and channel management. The solution allows sharing critical information such as orders and returns status, pricing, product availability, leads and opportunities, special promotions and discounts, performance scorecards, KPIs, analytics and any other vital notifications with your distributors in real time.
It allows sales channels to transact, collaborate and communicate with your internal sales and service teams with real-time integration to backend ERP, CRM and call centre systems.
The primary application features are following:
- Distributor and channel management solution.
- Secure role-based application with complete integration with SAP ERP and CRM systems.
- Flexible and customizable – Wide range of widgets available, from order status to invoicing to sales analytics etc.
- Powerful Product Configuration with integration to SAP ERP.
- Makes all interaction with distributors (chat, email, order notes) visible to your sales & customer support teams.
- All data is always stored in backend applications like SAP ERP, CRM, SFA etc.
- Allow your internal and external users to view and act on same information.
- Allows your internal staff (sales, service & order desk) to have full visibility into your distributors’ transactions and communication.
- Allows sharing leads and opportunities with your distributors and channel partners.
- Intuitive user interface for critical tasks like quote generation, order entry, product availability and pricing.
- Ability to seamlessly integrate with content management system to serve relevant contents (datasheets, brochures, sales presentations, product videos and demos) with distributors and sales.
- Ability to provide mobile access (e.g. iPad).