Conversational AI (Chatbot)

Achatbot is an artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps. Our chatbot can interact conversationally, it has specific natural language processing (NLP) capabilities to understand the context of a conversation. Chatbot is pre-trained to understand brand-specific or industry-specific knowledge and terms.

The context of chatbot’s answer can be trained further based on the customer’s requirement. The chatbot converses seamlessly across multiple digital channels and retains data and context for a seamless experience.

The primary application features are following:

  • Communicate with the user in a humanly manner
  • Takes required inputs from the user and those inputs can further communicated to management.
  • Stores each chat, so that it can be used to improve Chatbot’s training.

Technology: Python, Natural Language Processing, RASA, Machine Learning (For Classification), Tensorflow.