In the insurance industry processing claims plays a massive role in determining success of the organisation. Claims processing provides challenges such as:
Using RPA and AI, we have added additional potency, speed and accuracy to claims processing. We have automated claims data entry in the core claims system in the back office at the time of First Notification of Loss (FNOL) from customer. Claims processing from FNOL to the payments to brokers or customers has been successfully automated with the help of AI and RPA which has resulted in a clear competitive edge for the organisation.